Please refer to the following entries for troubleshooting.
1. Make sure that the Remote Mouse computer server is running rightly on your computer.
2. Your computer's firewall or anyother anti-virus software is not blocking Remote Mouse.
3. The Wi-Fi option of your mobile device is on.
4. Your mobile device and computer are connected to the same Wi-Fi, or the same personal hotspot.
5. Try to manually connect by scanning the QR code or entering your computer's IP address which both can be found on the computer server.
6. If you have successfully connected to this computer before, you can also try to connect via history.
7. Some router settings may affect connection. Find and click on the currently connected Wi-Fi in your mobile device Settings, select 'Forget this network' and then reconnect.
8. For iPhone, please make sure that Remote Mouse is allowed to access local WiFi in 'Settings > WLAN > Apps Using WLAN & Cellular'.
Samsung Air Mouse Remote
Samsung Smart Remote Mouse
This is remote control app which allows you to control your Samsung Smart TV over the local network. It's similar to the Smart Touch bluetooth remote like TM1360A, but with the help of your phone/tablet it works also with older TV models which do not have touchpad.
Samsung Gaming Mouse
- That’s thank to a new feature Samsung calls “Remote Access,” which will let you use PC input devices to control your TV. Open a web browser and you’ll be able to stream content from sites.
- How To Connect Wireless Mouse to Samsung QLED Q80T.
- Use the built-in touchpad to smoothly operate and navigate with speed and ease. It provides complete control of your Samsung TV and Smart Hub so you don't need a separate mouse. Features and specifications are subject to change without prior notification.